Privacy policy | EAG Limited

Protecting your privacy and your data is a top priority for us. In this privacy policy, we describe the personal information that we collect, how we use and protect that information, and your rights regarding that information.

Data Controller and Data Protection Officer

The data controller for the processing of your personal data is Expert Analysis Group Limited. You can contact our Data Protection Officer at info@eaglimited.com

Collection of Personal Data

We collect personal data from you when you submit KYC, AML and other information through our online forms. The personal data we collect may include:

Your name, date of birth, and contact details
Your government-issued ID or passport details
Your residential address and proof of address
Your financial details, including your income, assets, and source of funds
Your employment details
Other information that is necessary for compliance with FCA conduct business rules

Use of Personal Data

We use your personal data for the following purposes:

To verify your identity and perform KYC and AML checks
To comply with FCA rules
To prevent fraud, money laundering, and other illegal activities
To provide you with our services
To communicate with you regarding our services

Legal Basis for Processing Personal Data

Our legal basis for processing your personal data is the legitimate interest of complying with KYC, AML, and FCA rules. We may also process your personal data for compliance with legal obligations or for the performance of a contract.

Sharing of Personal Data

We may share your personal data with third parties for the following purposes:

To perform KYC, AML, and other checks required by law or regulation
To prevent fraud, money laundering, and other illegal activities
To provide you with our services

We may share your personal data with the following third parties:

Regulators and government authorities
Banks and other financial institutions
Credit reference agencies
Third-party service providers who help us perform our services

Data Retention

We will retain your personal data for as long as necessary to perform the purposes for which it was collected, including compliance with legal obligations, resolving disputes, and enforcing our agreements. We may also retain your personal data for a longer period if required by law or necessary for our legitimate interests.

When we consider that personal information is no longer needed, we will remove any details that will identify you or we will securely destroy the records. However, there are some legal and regulatory obligations that we must adhere to which means that we need to maintain some records for a significant period of time. For example, we are subject to certain anti-money laundering laws which require us to retain copies of the documents we used to comply with our customer due diligence obligations, and supporting evidence and records of transactions with you and your relationship with us for a period of up to seven years after our business relationship with you has ended. Any personal information in the form of a recorded communication, by telephone, electronic, in person or otherwise, will be held in line with local regulatory requirements, currently for up to seven years after our business relationship with you has ended. Where you have opted out of receiving marketing communications, we will hold your details on our suppression list so that we know you do not want to receive these communications.

Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, accidental loss, destruction, or damage. We limit access to your personal data to those who have a legitimate need to know and require third-party service providers to implement appropriate security measures.

Your Rights

You have the following rights regarding your personal data:

The right to access your personal data

The right to rectify your personal data if it is inaccurate or incomplete

The right to object to the processing of your personal data

The right to erase your personal data in certain circumstances

The right to restrict the processing of your personal data

The right to data portability

The right to withdraw your consent to the processing of your personal data

You may obtain a copy of all the personal information that we hold on you by making a Subject Access Request. Normally we will respond to your request within one month and no fee will apply. However, if the request is manifestly unfounded or excessive, or repetitive in its nature, we may either extend the time to respond and/or charge a reasonable fee or refuse to deal with the request. You can make a Subject Access Request at Info@eaglimited.com.

Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated privacy policy on our website and notify you of any material changes.

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at info@eaglimited.com